LEGAL
How Bueno Company collects, uses, stores, and shares personal information when you use our website and request our services.
Last updated: 24 July 2026
This Privacy Policy applies to BUENO COMPANY PTY LIMITED (ABN 20 659 892 341; ACN 659 892 341), presented on this website as Bueno Company Logistics (“Bueno Company”, “we”, “us”, “our”).
Main business location on the Australian Business Register: NSW 2036, Australia.
Contact for privacy enquiries: hello@buenocompany.com.au or 0466 370 449.
This Policy explains how we handle personal information collected through our website, quote request form, email, phone, WhatsApp, and related service communications.
It should be read together with our Cookie Policy, which explains cookies and similar technologies in more detail.
We may collect:
We collect information directly from you when you submit a quote request, contact us, or otherwise communicate with us.
We may also collect limited technical information automatically when you visit the website (for example through essential cookies, hosting logs, or measurement tools if activated).
We use personal information to:
For visitors in regions such as the European Economic Area (EEA), United Kingdom, or Switzerland, we process personal information where we have a lawful basis — for example performance of a contract or pre-contractual steps, legitimate interests (such as securing and improving our services), legal obligation, or consent (especially for non-essential cookies, analytics, and ads personalization where required).
In Australia, we handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth), as applicable.
We do not sell your personal information.
We may share information with trusted service providers who process it on our instructions, including:
If we use Google products (for example Google Analytics, Google Ads, Google Tag Manager, or Google Maps embeds), personal data and/or cookies may be shared with Google for the purposes described by Google. Information about how Google uses data is available at https://business.safety.google/privacy/ and https://policies.google.com/privacy.
We will update this Policy if additional advertising, analytics, or map partners are introduced.
If Google advertising or measurement tags are active on this website, cookies and personal data may be used for purposes that can include ads measurement and ads personalization.
Where Google’s EU User Consent Policy applies (EEA, UK, and Switzerland), we will seek legally valid consent before using non-essential cookies or collecting/sharing personal data for ads personalization, retain records of consent where required, and provide a way to withdraw consent.
You can learn more about Google’s use of information here: https://business.safety.google/privacy/
Some of our service providers may process data outside Australia (for example in the United States or European Economic Area). Where this occurs, we take reasonable steps to ensure the information is handled in a manner consistent with this Policy and applicable law.
We keep personal information only as long as needed for the purposes described above — for example to manage quotes and bookings, meet legal and accounting requirements, and resolve disputes — and then delete or de-identify it when it is no longer required.
We use reasonable technical and organisational measures to protect personal information against misuse, interference, loss, and unauthorised access, modification, or disclosure. No method of transmission or storage is completely secure.
Depending on your location, you may have rights to request access to, correction of, or deletion of personal information we hold about you, or to object to or restrict certain processing, and to withdraw consent where processing is consent-based.
To exercise these rights, contact us at hello@buenocompany.com.au or 0466 370 449. We may need to verify your identity before responding.
Australian residents may also complain to the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response: https://www.oaic.gov.au/
Our website and services are directed to adults arranging removals and logistics. We do not knowingly collect personal information from children for marketing purposes.
We use cookies and similar technologies as described in our Cookie Policy (/cookies). You can control many cookies through your browser settings.
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the website after updates constitutes notice of the revised Policy, except where consent is required by law for a material change.
BUENO COMPANY PTY LIMITED (ABN 20 659 892 341).
Privacy enquiries: hello@buenocompany.com.au · 0466 370 449.
